Scavenger Escape Room TERMS AND CONDITIONS
To use our website and play our games the following terms and conditions need to be accepted:
1.1. The game is designed for a team of 2-6 people per room. Each group plays alone in a room. You will not join a different group.
1.2 You will have 60 minutes for the game.
1.3 The trademarks and logos displayed on the website are the property of Scavenger Escape. You are not permitted to use these without the prior written permission of Scavenger Escape and you accept that any such use may constitute an infringement of the relevant owner’s rights.
1.4. Scavenger Escape is entitled to charge the guests for any damage, which is intentional or caused by misuse of items.
1.5. While you are on our premises, you must follow our rules and regulations, adopt proper standards of behavior, and cooperate with our employees at all times.
2. SCAVENGER ESCAPE WEBSITE
2.1. Scavenger Escape does its best to supply you with the most current and accurate information on its website.
2.2. Scavenger Escape website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website.
2.3. You are not permitted to link to or use all or any part of the Scavenger Escape website for any purpose which is fraudulent, unlawful, defamatory, harmful, obscene or objectionable.
2.4. You accept that the Internet is not fully secure. Scavenger Escape will take all appropriate steps to protect the security of any payment and debit / credit card information though Scavenger Escape shall not be liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.
2.5. Scavenger Escape shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.
3.1. Bookings can be made online on the Scavenger Escape website or in person at one of our locations.
3.2. You are entirely responsible for entering your details correctly on the Online Booking Form. By submitting an Online Booking Form you confirm to Scavenger Escape that all details supplied by you are true and accurate.
3.3. We send the confirmation of your booking via e-mail.
3.4. We may ask for your reservation identifier code at the branch.
3.5. It is your responsibility that the booking is accurate.
3.6. Any purchase of a game is only valid when processed by Scavenger Escape.
3.7. We do not allow transfer of games to another party.
3.8. Online bookings can be made only a set number of days in advance. For more advanced booking, please contact Scavenger Escape via email or phone.
4. PRICE & PAYMENT
4.1. The price (with appropriate VAT) of a game per person is stated on the Scavenger Escape website in the Booking section.
4.2. The price is set according to the number of people in a room (2 – 6 persons) and to the day of the week.
4.3. Bookings can be made online on the Scavenger Escape website, via phone, email or in person at the branch.
4.4. Any major credit or debit card and also PayPal account is accepted to make payment.
4.5. If less people attend the game than are booked, the price difference will not be reimbursed.
4.6. If more people attend the game than are booked (up to 6 persons a room) the extra can be paid in cash upon arrival at the game.
5. RETURN/REFUND POLICY
5.1. Scavenger Escape is a live event so once the booking is confirmed refunds, cancellations or reschedules are not accepted.
If you need to contact Scavenger Escape you can do so using any of the following methods:
e-mail: firstname.lastname@example.org, telephone: +49 911 430 86 100
7. SAFETY & ENJOYMENT
7.1 Each player will participate in the game at their own risk. Also, Scavenger Escape is not liable for any (personal or equipment) damages caused by game room misuse.
7.2. People under influence of alcohol or on non-prescribed drugs might be turned away and the game becomes a no-show. We reserve the right to refuse entry to any person who is unfit, abusive or unsuitable in any way at the sole discretion of the owners and staff of Scavenger Escape.
7.3. Drinks and food may not be brought into the reception or Game Rooms.
7.4. To be admitted you must confirm the full name of the booker and might be asked to confirm phone number and email address as well as show ID and credit card.
7.5. Any children under 14 must be accompanied by at least one adult at all times.
8. COPYRIGHT & CONFIDENTIALITY
8.1. All players at Scavenger Escape by making a booking agree to not discuss, divulge or circulate any information regarding the content of the games or any other proprietary information. By playing the games, all players agree not to pass on this information or they will render themselves liable to prosecution under breach of confidentiality rules.